background image

Building a Better Retail Ticket: Getting the Basics Right

The humble retail ticket holds immense power. Done well, and the 76% of shoppers making purchasing decisions in the aisle will be influenced to buy what you want to sell them. But tickets are often considered a necessary evil or even an afterthought. Get the basics right on your ticketing and you’re on your way to a better revenue stream.

Sizes of the signs

Ideally, the marketing department will select a standard size for each variety of sign used throughout the retail network. Uniform sizes and consistent placement will provide a professional appearance for the entire organisation. As a word of caution, too many poster-sized signs and you run the risk of overwhelming the shopper or impeding traffic flow in the store. Make sure to use these sparingly.


What font you use on the sign depends on several different factors. Speciality stores and small retailers have an easier time determining the ideal font than supermarkets and department stores. As with the size of the sign, the marketing department needs to select standards that will support the brand style guide.

Generally, fonts that are ‘sans serif’ are easier to read.

In the era of social media, it’s important to note the usage of bold letters and all capital letters could be interpreted as shouting. As humans become more conversant in social networking, it changes how we perceive the written word and that applies to signs, as well. Consider whether you want to ‘shout’ at your customers as they walk into your shop. If not, make sure to use a good mix of upper- and lower-case letters on your signs.

Audience considerations

If you’re selling to men, you can take advantage of larger fonts and bold letters. If your audience is primarily women, you’ll want type that’s lighter in appearance.

Product considerations

The same considerations apply to products. If a masculine product is being sold like tools or automotive parts, large, bold fonts are a great choice. Women’s apparel, luxury products and expensive goods benefit from smaller type and narrower letters. 

Layout of signs

Customers want two immediate pieces of information from your sign, 1) What is it? and 2) How much does it cost? This information should be the most prominent on the sign. Everything else should be easy-to-read and not cluttered. Current trends favour minimalist design so a lot of white space on your signs and tickets will leave a good impression.

Other things to consider on the layout:

  • Don’t use more than one font or too many sizes of the same font on your signs.
  • Make sure the information on the sign is in balance and centred nicely in the same available.
  • If you use photographs on your signs, make sure to use high-resolution images to avoid a blurry look when printed.
  • Design templates for each sign type so your store managers don’t have to reinvent the wheel for every promotion.

Brand Considerations

Your signs should be viewed as an extension of your corporate brand. As such, the marketing department needs to ensure your promotional signage is in alignment with your style guide. This is particularly important for things like logos and colours.

The ticketing function in a store might be one of the easiest ways to increase store revenue but its importance is often overlooked. By creating attractive signs, retailers have more opportunity that ever to influence consumer purchasing decisions.

Find out more

SignIQ has been helping retailers develop effective signs for years. Contact us if you have any questions and we’ll be happy to help.

Managed Print Services

Managed Print Services

SignIQ really is the all inclusive in store promotion service providers. SignIQ does not stop at simply providing the perfect solution for generating signage they can also fit out your stores with managed printing services and have solutions to suit any scale of business

Contact us
SignIQ Software

At the heart of the SignIQ solution is our ground breaking software. Used by over 6500 store across Australia and New Zealand. Cloud or Desktop the choice is yours.

Contact us
Data Enrichment

Add depth to the content of your signage with 3rd party data provided by SignIQ such as consumer star ratings, energy efficiency and reviews.

Contact us
Large Format Printing

Large format printing is a breeze with SignIQ at your side. Managed print services are not for everyone and that is why SignIQ can provide large format prints.

Contact us
Merchandising Services

Continuing the all inclusive services theme SignIQ can provide you with professional merchandisers to create a brand experience which look professional and exciting.

Contact us
Advanced Reporting

SignIQ is a connected system, it can enable you to monitor all in-store ticketing activity. In addition to this SignIQ can provide advanced reporting on your sales .

Contact us
SignIQ License

Our software is Licensed for use at a location letting you use it on as many devices in that location as you want.

Contact us

SignIQ Used by Major Retails accross Australia & New Zealand